My Ideal Workplace, Revisited

by karlyn on May 12, 2011

Back in December, not too long after I lost my job at a former employer who shall remain nameless, I wrote about what I was looking for in a workplace. This was my ideal, and everything that had been missing in every job I had ever had. I never expected to find a place that would meet all the items on the list. But looking back now….just wow. I’m just shocked to see that I met literally every single one of my goals when I joined Southern New Hampshire University as their Director of Social Media. Here’s what I wrote back then, and what I’m experiencing now.

I want a company where it’s OK for employees to be passionate about their work and their industry.

I work with some of the most passionate people I’ve met in my life. They strive to be perceived as the best at what they do. It’s invigorating.

I want a company that is loyal to their employees, and that makes a serious investment in their success.

SNHU invests more in their employees than most places I’ve come into contact with. It’s a thrilling environment to be in and the opportunities are there for the taking.

I want a company that is supportive of employees speaking at conferences and being involved in their professional community since this only makes people more passionate about what they do.

Done. I’ve got approval to go to all of my conferences for the year and will be starting speaking again after a year and a half of not being allowed to. The benefits of speaking (i.e. free conferences/learning opportunities) are acknowledged.

I want a company that encourages brainstorming and new ideas…and where it’s ok to disagree.

I’ve had some of the best fights in this office….but all in a really positive way (if that makes sense!). People make their arguments with passion.

I want a company where it’s ok to make mistakes as long as you make improvements.

Mistakes are OK as long as you don’t make them again. Experimentation is encouraged.

I want a company that is committed to building processes that make sense.

We work fast but we can also slow things down to build scalable processes.

I want a company that does more than pay lip service to problems…they make real and tangible improvements.

Yes, yes, yes.

I want a company that is data-driven in their decision making.

I was just in a meeting this morning where the big boss was demanding data. He’s my kind of guy.

I want a company where senior leadership are open to hearing about real problems, even if improvements aren’t made right away.

Not only do they want to hear about them, but they’ll offer up real solutions when presented with real problems.

I want a company where successes are celebrated rather than envied.

With every success I’ve had in my short time here, I’ve had nothing but positive feedback.

I want a company that allows me to have an outside life…to train for and run marathons and go to school and to have passions that have nothing to do with work.

Wouldn’t you know it, they view these as good things!

Lots of people out there are dealing with losing their job right now, among them some good friends of mine. And I know this will be impossible for them to hear now, just like it was impossible for me to understand it at the time. But I’m really writing this for them. Losing my job was the best thing that could have happened to me. Very few people know this but just prior to me losing my job, my parents staged a mini-intervention because they were worried for my health with how much I was working. I knew I was unhappy, but didn’t realize how miserable I was until I wasn’t anymore. I may have been depressed for a little while (and am still dealing with the subsequent weight gain from that depression, thanks to consuming copious amounts of brownie batter) but here’s what I came out with: I get to work at a job I love, doing exactly what I want to be doing with a group of awesome people. I get to be in an industry I adore and involved in my professional community again. I get to look forward to coming into the office every day. And, because I was consulting almost immediately and had an income coming in, I saved my “severance bonus” and used it to make a down payment on my first house (with just enough money left over to buy an iPad 2).

I’m seriously the luckiest girl in the world.

If you find yourself in the position I did, just remember to stay positive and look for opportunities rather than focusing on negatives. Something will come along and you may even find yourself in a much better position. It sounds cliche, but everything happens for a reason.

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Narcissistic Leaders

by karlyn on January 19, 2011

Have you ever had a boss that you jokingly (or maybe not so jokingly) referred to as a complete and total narcissist? Maybe you weren’t that far off base.

I was doing some research for my psychology of leadership class and found an article in the Harvard Business Review called Narcissistic Leaders: The Incredible Pros, the Inevitable Cons by Michael Maccoby.

There’s a quote in the article that sums up a narcissistic leader perfectly: said one Oracle executive about CEO Larry Ellison: “The difference between God and Larry is that God does not believe he is Larry.”

There are a lot of benefits that companies can reap from narcissistic leaders: They are visionaries and have the charisma to inspire droves of people to follow them. But their drawbacks far outweigh their weaknesses:

  • They only listen to the feedback and information that matches what they want to hear. When they say they want teamwork, what they really mean is that they want a group of yes men.
  • They completely lack empathy and have no problem laying people off or making employees angry. The article quotes one CEO who said “If I listened to my employees’ needs and demands, they would eat me alive.”
  • Their goal isn’t just employee loyalty – it’s indoctrination. And their charisma can pull it off. They need all of their employees to see the business like they do. If you don’t join the cult, you won’t last long.
  • They aren’t interested in disciplining themselves – they are interested in controlling others. Even when they seek outside help from an executive coach, oftentimes they are unreceptive to their feedback (unless, of course, its what they want to hear).
  • They are exceptionally competitive, which can be a good thing in reference to other companies. However, this nature rubs off on company staff, which can create a very competitive internal environment where only the paranoid survive.
  • Narcissistic leaders thrive in chaos – they will create drama when none exists purely for the sake of creating drama. They don’t consider the costs. So what if it derails important company initiatives? They don’t even consider it.

Here’s the really bad news: More and more companies are hiring these types of people to be at their helms. Why? Because they are like mad scientist geniuses. They have vision which they pursue single-mindedly, and they can achieve great things. The risk, of course, is that they rarely listen to their managers (because their vision and ideas are the only ones that matter), particularly if the input is counter to their pre-conceived notions. The article quotes one CEO who stated “I didn’t get here by listening to people!” When they achieve success, this only strengthens their resolve to follow their vision exclusively…unfortunately, there has been a lot of research to show that senior management really have little to do with a company’s successes. The people they have working for them usually make it happen, the senior leadership just takes the credit. That means that their companies also have a tendency to crash and burn eventually when their luck finally runs out.

Do you work for a narcissistic leader? Here’s what the article recommends:

  • Always empathize with your boss’s feelings, but don’t expect any empathy back.
  • Give your boss ideas, but always let him/her take credit for them.
  • Hone your time-management skills, because they are going to give you more work than you can possibly execute.

They sound like a ray of sunshine to work for don’t they? Unfortunately, if you aren’t prepared to do these things, then get out. A narcissistic leader is very unlikely to change. They are simply incapable of dealing with the fact that they have flaws and are not going to be responsive to input or feedback that doesn’t coincide with exactly what they want to hear.

Sad but true kids. If you think you have a nightmare boss that never listens to the people they hire to work for them and make all sorts of crazy decisions based on intuition rather than facts…then maybe that’s exactly the case. Run, run as fast as you can…

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The absurdity of committees, redux

January 12, 2011

I was going through some old blog posts last night and I came across this gem. Back in the day, I asked people about their most absurd committee stories and got tons of responses on Twitter. I just couldn’t resist posting it again for your snow day enjoyment. Have new absurd committee stories? Leave a [...]

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Damn The Man

January 7, 2011

This is my grandmother. She is the quintessential little old lady – no more than 4’10″ tall, soft spoken and god forbid she ever run out of lipstick because that would constitute an emergency of epic proportion. She raised 8 kids in a house that I’m reasonably sure has less square footage than my apartment [...]

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A waste of time?

January 6, 2011

There’s a really interesting article in The Economist on why doing a Ph.D. is a waste of time: PhD graduates do at least earn more than those with a bachelor’s degree. A study in the Journal of Higher Education Policy and Management by Bernard Casey shows that British men with a bachelor’s degree earn 14% [...]

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