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Karlyn Morissette

marketing strategist, higher ed web geek, speaker, consultant, MBA, ferret lover

Entries for March, 2008

Assigning value to determine ROI

One of the most powerful arguments you can make to your senior management to support web initiatives is their Return on Investment, or ROI.  In my now infamous debate with Matt Herzberger on his blog on Friday, the subject of how you measure ROI for things that are not so easily quantifiable came up.  The answer is [...]

The Wired Wealthy Report: Full Review and Takeaways

A few days ago I posted an article from the Chronicle of Philanthropy about the newly released Wired Wealthy report. I finally had a chance to sit down and read the full report and all I can say it wow. The summary does not do the findings justice. You can download the [...]

Financial aid calculators - there are better ways to illustrate your institution’s story

On uwebd, there was a post yesterday by someone who was looking for quick and simple source code to do a financial aid calculator on their website.  Another member responded that he would only point her to the code if she promised that it wasn’t because she read in a report that 83% of students [...]

Treat your "customers" like you know them

My car was 3,000 miles overdue for an oil change so I finally broke down and dropped it off at the mechanic this morning.  While I was there, the manager of the service department reminded me of one of the cardinal rules: treat every customer  you have like you know them. I’ve only been to [...]

Wealthy donors WANT to give online

Chronicle of Philanthropy03/24/08Wealthy People Increasingly Give Online, Study Finds
By Elizabeth Schwinn
Affluent people are increasingly likely to use the Internet to make their charitable donations, according to results released today of a study of nearly 3,500 donors.
But charities are turning off some of their biggest donors — people who give $1,000 or more, the survey found. [...]

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